The Access Richmond Hill Contact Centre provides assistance for general inquiries, responds to questions or concerns regarding programs and services as well as accepts in person payments.
905-771-8800
Hours of Service:
Monday through Friday, 8:30 a.m. to 4:30 p.m.
Report a problem with a service, e.g. missed garbage collection, overnight parking, potholes, street lights, etc.
The City of Richmond Hill is updating the current Official Plan to guide land use and development. This update will continue to help transform our suburban communities into a more vibrant, complete community that serves the needs of all residents, businesses and visitors in Richmond Hill.
The four Batch 2 Official Plan Amendments (OPAs) were adopted by Council at the November 22, 2023 Council Meeting and the November 29, 2023 Special Council Meeting:
Following adoption of the four Batch 2 OPAs, work will begin on the Batch 3 amendments, including our Housekeeping, MTSA/Corridors, and Employment amendments – please subscribe to "receive email updates" below for future engagement opportunities in the coming months!
Should you wish to make an oral or written submission for Council’s consideration, please see the Notice of Open House and Public Meeting for details on how to register. Written submissions should be submitted to clerks@richmondhill.ca.
Watch this video to learn more about how the Official Plan Update impacts the future of your city and why you should get involved.